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Shipping Information

Chocolate Shipping

NOTE: In the height of summer please keep in mind that we can not guarantee that the chocolate will not melt whilst out for delivery.

If you are concerned about the chocolate melting, please quote “DELAY" at checkout and we will delay the shipment until the temperature is cooler.

Delivery Promotions

FREE SHIPPING:

  • Free Standard (2-4 days) UK (Domestic) over £50. No code required, shipping will be free at the checkout. 
  • Free Tracked (2-3 days) UK Shipping (Domestic) over £100. No code required, shipping will be free at checkout.
  • Free International shipping on all orders over £200.* No Code required, shipping will be free at the checkout.

From time to time der ZEITGEIST™ will offer free delivery promotions. Promotions are only available at the time of purchase, based on the terms and conditions of the particular promotion. 

*Unfortunately at present we do not offer free delivery to Russia. 

UK (Domestic) Delivery

***Next day delivery is not currently available***

UK (DOMESTIC) SHIPPING COSTS:

METHOD

COST

Standard (2-4  Business Days)

£2.95

Tracked (2-3 Business Days)

£3.95

Express (1-2 Business Days)

£4.95

Next Business Day Guaranteed

£5.95

 

  • Standard (2-4 Business days): Order by 1pm Monday to Friday
  • Tracked (2-3 Business days): Order by 1pm Monday to Friday
  • Express (1-2 Business days): Order by 1pm Monday to Friday
  • Next Business Day Guaranteed: Order by 1pm Monday to Friday.

Please note: Orders placed after 1pm will be dispatched the following business day. Orders placed after 1pm on Friday will be dispatched on Monday.

European & International Delivery

We ship internationally to over 100 countries worldwide. Delivery charges for each country we ship to can be seen from the tables below.

Please note: These charges only include delivery; therefore non-EU customers will be responsible for import duties and local taxes.

Please check to ensure the items you have ordered are not prohibited for your country by e-mailing us at customercare@der-zeitgeist.com.

As we are continuously working to add more countries to our shipping network, if you do not see your country listed please contact us at customercare@der-zeitgeist.com and we shall endeavour to facilitate any requests. 

EUROPEAN SHIPPING COSTS:

COUNTRY

Express: 1-2 Business Day Delivery for orders placed by 2pm CEST

Standard: Delivery within 2-4 Business days depending on country

COUNTRY

Express: 1-2 Business Day Delivery for orders placed by 2pm CEST

Standard: Delivery within 2-4 Business days depending on country

ANDORRA

£19.95

-

ITALY

£19.95

£14.95

AUSTRIA

£19.95

£14.95

JERSEY

£19.95

 

BELGIUM

£19.95

£11.95

LATVIA

£19.95

-

BULGARIA

£19.95

-

LIECHTENSTEIN

£24.95

-

CROATIA

£19.95

-

LITHUANIA

£19.95

-

CYPRUS

£19.95

-

LUXEMBOURG

£19.95

£11.95

CZECH REPUBLIC

£19.95

 

MALTA

£19.95

-

DENMARK

£19.95

£14.95

MONACO

£19.95

£11.95

ESTONIA

£19.95

-

NETHERLANDS

£19.95

£11.95

FAROE ISLANDS

£24.95

-

NORWAY

£24.95

-

FINLAND

£19.95

£14.95

POLAND

£19.95

-

FRANCE

£19.95

£11.95

PORTUGAL

£19.95

£14.95

GERMANY

£19.95

£11.95

ROMANIA

£19.95

-

GIBRALTAR

£24.95

-

SAN MARINO

£19.95

 

GREECE

£19.95

-

SLOVAKIA

£19.95

 

GREENLAND

£24.95

-

SLOVENIA

£19.95

-

GUERNSEY

£19.95

 

SPAIN

£19.95

£14.95

HUNGARY

£19.95

-

SWEDEN

£19.95

£14.95

ICELAND

£24.95

-

SWITZERLAND

£24.95

 

IRELAND

£19.95

£11.95

TURKEY

£24.95

-

ISRAEL

£19.95

-

UKRAINE

£24.95

-

 

INTERNATIONAL SHIPPING COSTS:

COUNTRY

Express: Delivery within 1 to 3 Business Days

COUNTRY

Express: Delivery within 1 to 3 Business Days

COUNTRY

Express: Delivery within 1 to 3 Business Days

ANGUILLA

£35.00

FRENCH SOUTHERN TERRITORIES

£35.00

PAPUA NEW GUINEA

£35.00

ANTIGUA AND BARBUDA

£35.00

GRENADA

£35.00

PERU

£35.00

ARGENTINA

£35.00

HONG KONG

£25.00

PHILIPPINES

£25.00

ARUBA

£35.00

INDIA

£25.00

QATAR

£25.00

AUSTRALIA

£25.00

JAMAICA

£35.00

SAINT BARTÉLEMY

£35.00

BAHAMAS

£35.00

JAPAN

£25.00

SAINT HELENA

£35.00

BAHRAIN

£25.00

JORDAN

£30.00

SAINT MARTIN

£35.00

BARBADOS

£35.00

KENYA

£35.00

SAUDI ARABIA

£30.00

BERMUDA

£35.00

KUWAIT

£25.00

SEYCHELLES

£35.00

BHUTAN

£35.00

LEBANON

£35.00

SINGAPORE

£25.00

BRAZIL

£35.00

MACAO

£25.00

SOLOMON ISLANDS

£30.00

BRUNEI

£30.00

MADAGASCAR

£35.00

SOUTH AFRICA

£25.00

CANADA

£25.00

MALAYSIA

£25.00

SOUTH KOREA

£25.00

CAYMAN ISLANDS

£35.00

MALDIVES

£35.00

ST. VINCENT

£35.00

CHILE

£35.00

MARTINIQUE

£35.00

TAIWAN

£25.00

CHINA

£25.00

MAURITIUS

£35.00

THAILAND

£25.00

COOK ISLANDS

£35.00

MAYOTTE

£35.00

TRINIDAD AND TOBAGO

£35.00

COSTA RICA

£35.00

MEXICO

£25.00

TURKS AND CAICOS ISLANDS

£35.00

CÔTE D’IVOIRE

£35.00

MONTSERRAT

£35.00

UAE

£25.00

DOMINICAN REPUBLIC

£35.00

MOROCCO

£35.00

UGANDA

£35.00

EGYPT

£35.00

NEW ZEALAND

£25.00

USA

£20.00

FALKLAND ISLANDS

£35.00

NIGERIA

£35.00

VIRGIN ISLANDS, BRITISH

£35.00

FIJI

£35.00

OMAN

£25.00

 

 

Russia

We currently offer International Tracked & Signed delivery which is estimated to take 3-5 Business Days to arrive depending on your location within Russia. Unfortunately at present we cannot offer free delivery, but this will be reviewed in the future.

METHOD

COST

Tracked & Signed (Est. 3-5 Business Days)

£25

 

Restrictions 

BEAUTY RESTRICTIONS

Due to dangerous goods transport legislation, we are currently only able to ship nail polish and fragrances within the United Kingdom.

CHOCOLATE ORDERS

The chocolate is not shipped with ice packs and the boxes are cardboard and do not have thermal insulation. We will always try our best to avoid shipping chocolate orders on particularly hot days, but if you are ordering at the height of summer please do keep this is mind as we cannot guarantee that the chocolate won’t melt. If you are concerned about the chocolate melting, we would recommend ordering at the start of the week and opting for express shipping.

CANCELLATION POLICY

If you wish to cancel an order, please forward the confirmation email to us, stating your wish to cancel the order to customercare@der-zeitgeist.com.

If your order has already been dispatched, we will be unable to cancel it and therefore request that you follow the returns procedure on the Returns Policy page.

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